Director of Operations

Job Summary

The Director of Operations will be responsible for coordinating, leading and overseeing the day-to-day activities of the production, warehouse, distribution, purchasing, forecasting, technical customer service, and quality teams to ensure that throughput, deliverables, quality, safety objectives, and operations-related business targets are met or exceeded. 

Essential Responsibilities and Functions

• Direct and oversee all production execution and planning, facilities and machine maintenance, production process and industrial engineering activities, forecasting, purchasing, warehouse and distribution operations, technical customer service, and quality assurance areas.
• Plan and execute long range capacity needs and daily production schedules. 
• Deploy LEAN and 6-Sigma tools in achieving a continuous improvement environment within the product realization cycle; be able to convey and train staff to these same methods and deliver reduced cycle times and the elimination of non-value-add activities.
• Continuously deliver on tangible efficiency improvement and superior service to our customers.
• Lead, coach, and develop supervisors and technical team members to achieve production, delivery, quality, and safety objectives.
• Coordinate all staffing needs and develop cross-training throughout the manufacturing areas.
• Recommend and/or initiate employment actions such as hires, promotions, transfers, discharges, and corrective/attendance counseling; assist in resolving team member problems, complaints or grievances.
• Collect, analyze, and report production yields and throughput efficiencies using report tools and spreadsheets.
• Budget for departmental expenses and be able to provide financial analysis and ROI calculations for expenditures.
• Develop, write, and control documentation related to work instruction, procedures, or any other pertinent documentation related to the production, material handling, and quality departments.
• Develop proposals describing the problems, solutions, return on investment, and implementation plans.
• Make solid business decisions that meet the needs of the customer and provide a return on investment.
• Develop and maintain a culture where safety is a priority.
• Perform other related duties as assigned.

Qualifications to Succeed

• Bachelor's degree or equivalent years of experience.
• Minimum of five (5) years of production management experience, preferably in a high-volume electronics manufacturing organization.
• Proven record of being a strong leader that can set the pace for change and get tangible results in a continuous improvement environment.
• Excellent communications skills, both written and verbal; e.g., the ability to prepare, present and discuss plans, requirements, and results, etc. in a team based work environment.
• Experience with implementing Lean Enterprises, using 6 Sigma tools
• Ability to establish self-directed work teams, holding team members accountable, and working regularly to develop team member skill sets.
• Efficient computer skills in Microsoft Office
• Ability to travel occasionally
• Must be able to work the scheduled hours of the production team with a typical start time of 6:00am Monday-Friday

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Office:  While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Production: While performing the duties of this job, the team member is regularly required to stand. The team member is frequently required to use hands to finger, handle, or feel objects, tools, or controls and to climb or balance. The team member is occasionally required to walk; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The team member must regularly lift and move up to 10 pounds.